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Textbook publishers accused of deception (new window)

A communication gap between textbook publishers and professors may be costing students hundreds of dollars at bookstores each semester, according to a Public Interest Research Group report.

The Massachusetts Public Interest Research Group surveyed 287 college and university professors about issues concerning the textbook industry and its pricing strategies. Out of those polled, 77 percent said publishers’ sales representatives rarely or never volunteered textbook prices, which may lead publishers to inflate those prices, the report stated.

Although the price of a textbook may be a large concern for students, it might not be as big a concern for faculty when researching a textbook and talking with sales representatives.

“I think that most faculty don’t ask a lot of questions about those things,” said Ellen P. Susman, chair of Metro’s Psychology Department. “Most faculty choose a book on its merits rather than its price.”

There are times, however, that professors may be swayed by the price of materials.

MASSPIRG also polled professors about bundling – the practice of packaging textbooks with CDs, workbooks and other supplementary materials that increase its price. The study found that one-third of professors could not order an unbundled book or were unaware of it if they could.

Faculty members order bundled textbooks because they are trying to save the students money or they want the students to have the supplementary material, Susman said.

“Sometimes these are books and readings that we use in the class that they would need to buy separately … often they are bundled and we’re told there’s no increase in the cost of the textbook,” she said. “(The publisher) will use this as an inducement for us to use that textbook because they’re giving the students something.”

Rachel Hansen, the office coordinator for Metro’s English Department, said she often advises faculty to order textbooks and supplementary materials separately, without bundles, both because of extra costs to the student and the problems of selling the bundled materials back to the bookstore.

“I tell them to make sure they really need it bundled and not only check with the sales representative, but do their own research for different options,” Hansen said.

The publishing of new editions is another issue that can increase textbook cost to students and interfere with the used-book market.

On average new editions cost 12 percent more than the previous edition, the report states. The survey also found that 71 percent of professors thought new editions were necessary only sometimes or rarely.

“New editions are created on average every four years,” said Bruce Hildebrand, executive director for higher education for the Association of American Publishers. “Information changes all the time, the applications and the technology used change, students need the new information to solve the new problems.”

Hildebrand explained that new editions are often blamed for students not being able to sell back books, and while it is one of the largest reasons for this problem, it is not the only one.

“Sometimes a professor will decide that they just want a different book, and sometimes the problem is that the bookstore has already met its quota of that book,” Hildebrand said.

In light of its findings, the report recommended keeping prices as low as possible, providing accessible pricing information and improving access to used books, rental programs, online swaps and buybacks.

Stephanie Overbeck, the head coordinator of the higher education and textbook program for CoPIRG, the Colorado chapter of the Student Interest Research Group, emphasized the report’s usefulness.

“I’m not sure that the report itself will change in how publishers market and sell their books,” she said. “But it will help change the way teachers go about buying books, making them more aware about insisting to know the price before they purchase, as well as informing the public of their tactics.”

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